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I’ve been calling to BA call Heart in UK, and BA are charging me a huge further total for rebooking, but checking the prices on the internet That is just some pounds up of the original selling price I’ve paid out.
The reaction was “Laptop or computer states no” and fully unhelpful. Flying BA is really a satisfaction – the phone service is awful and usually leaves me completely frustrated when I cling up the cellular phone. Make sure you do some thing about it!!
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Nine months back I manufactured reservations for the flight to London. Due to the fact I am tall,6-three, and could use extra leg home, I paid out the extra cost for bulk head seats. I had been notified which the flight time were transformed, but NOWHERE was I notified That may seats were changed through the front of your cabin to near the again, and in addition, I'm NOW Within a Center SEAT. Had they notified me I probably could have booked A further seat with leg space, entrance row On this cabin , exit door, and many others.
I have never experienced this kind of issues dealing with an airline. Consumer service, reached following three calls and very long (a minimum of 20 minutes) waiting time, ended up becoming “outsourced” to India,and answered by a young Woman who could barely talk English.
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We went to the b a desk and after a hold out all over again the team were Excellent and we were given a hotel etcetera
She took me back again by means of Customs and Situated my bag. But then I had to return by way of Customs and also have all my baggage, purse, and carry on bag X-rayed . I realize that, but All of this created me an hour or so in addition to a fifty percent late to satisfy the driver which i had engaged right after I went going through Immigration.
I took BA168 from Shanghai to London around the 29th of October arrived around the 30th. I used to be pretty dissapointed Along with the service level, specially with he fact that they didn't have the red wine around the menu, away from stock for inexperienced tea, ice cream, even on the list of lunch menu, What a shock, my seat is at the 2nd raw (not every one of the way again) and cabin was Nearly fifty percent empty.
I also Believe it's Hazard if a single should really ought to exit the aircraft in an emergency as you could potentially get caught up within the straps on the rucksacks. We paid our good as Absolutely everyone else and I tend not to see why we had no provision to stow our luggage within the overhead lockers. Folks were being putting their luggage anywhere they could obtain an area and as a consequence of the there was mayhem in the event the airplane landed as men and women have been going up down the airplane trying to discover their baggage! I have seasoned this on more cost-effective airlines but do not hope this on a BA flight!
I have contacted Trailerfinders to complain…they put the blame specifically at BA doorway. If I'd your e-mail I could ship you my correspondence Using the agent.
I invite you to suggest how this unlucky occurrence could be rectified and thanks ahead of time in your courtesy.
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